Http://proact.hp.com:8088/netserver, Telephone support, Before telephoning for technical support – HP Netserver L Server series User Manual
Page 101: Before telephoning fortechnical support
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Appendix D
Service and Support
You can sign up HP for Proactive Notification by visiting the following World
Wide Web URL:
NOTE
This address is case-sensitive. The 'N' and 'S' in 'NetServer'
must be capitalized.
Telephone Support
During the warranty period, telephone technical support is available to assist you
with setup, configuration, startup, and troubleshooting of your HP hardware
product.
Telephone support is generally available from the manufacturers and resellers of
the various non-HP hardware and software components. Refer to the product
documentation or your reseller for additional information.
Assistance with additional Actions such as system design, operating system
upgrades, or performance optimization—and assistance with other technical areas,
such as cabling, non-HP hardware, or multiple operating system environments—is
available from Hewlett-Packard, resellers, or consultants at additional charge. For
example, HP offers LAN Support Service, or Comprehensive Network Support
Service with a 7-day, 24-hour option for network operating systems and multi
vendor hardware. Contact your local HP of^ce for details.
Before Telephoning for Technical Support
Please consult the documentation provided with your product to assure that the
features of your system are properly con^gured. Also consult the documentation
provided with any software and accessories installed in your system.
In particular, if you selected the NOS vendor's installation process (manual
installation, rather than HP automated installation), you should have printed out
and read the
Network Operating System Installation Instructions.
Please review
those instructions before telephoning for support.
If you need to print out the HP
Network Operating System Installation
Instructions
now, do the following:
1. Restart the system ^om the HP Navigator CD-ROM.
2. From the HP Navigator Main Menu, select Configuration Assistant and
Installation Assistant.
3. From the Con^guration Assistant menu, select Custom.
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