Dell Precision M60 - Manual (Page 90)

Network Problems
Fill out the Diagnostics Checklist as you complete these checks.
General Program Problems
Fill out the Diagnostics Checklist as you complete these checks.
A program crashes
A program stops responding
A solid blue screen appears
Error messages appear
Check the network cable connector — Ensure that the network cable connector is firmly connected to the connector on the computer and
the network wall jack.
Check the network lights on the network connector — Green indicates that the network connection is active. If the status light is not
green, try replacing the network cable. Amber indicates that the network adapter driver is loaded and the adapter is detecting activity.
Restart the computer — Try to log on to the network again.
Contact your network administrator — Verify that your network settings are correct and that the network is functioning.
NOTE: Software usually includes installation instructions in its documentation or on a CD.
See the software documentation — Many software manufacturers maintain websites with information that may help you solve the problem.
Ensure that you properly installed and configured the program. Reinstall the program if necessary.
End the program
1. Simultaneously press .
2. Click the Applications tab, and then select the program that is no longer responding.
3. Click End Task.
Turn the computer off — If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer
turns off. Press the power button again to restart the computer.
Windows XP
The computer restarts.
Windows 2000
The solid blue screen appears because you were not able to perform a proper Windows shutdown. ScanDisk automatically runs during the
start-up process. Follow the instructions on the screen.
Review " Error Messages " — Look up the message and take the appropriate action. See the software documentation.