Removing print jams from the optional tray modules – Dell 5100cn Color Laser Printer User Manual

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2. Remove the jammed paper.

If the paper is torn, remove any scraps of paper remaining inside the printer.

3. Close the outer front cover.

Removing Print Jams From the Optional Tray Modules

NOTE:

To resolve the message displayed on the operator panel, you must clear all print media from the print media

path.

1. Open the trays until you find the jammed paper.

NOTE:

Paper in the tray module feeds to the printer from the front of the trays, therefore paper jammed in the

lower tray can block the upper tray of the module or the tray in the printer, preventing you from opening them.

Look for the jammed paper sequentially, starting with the lowest tray.