Dell AXIM X30 - Manual (Page 19)

Important Information 19
All requests to transfer ownership are at Dell's sole discretion. All such transfers will be
subject to the terms and conditions of the original service or limited warranty agreement and
Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the
authenticity of the products, limited warranties, service or support, or the accuracy of the
listings of products you purchase from a third party.
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you are satisfied with your
purchases. That is why we offer a Total Satisfaction return policy for most products that you,
the end-user customer, purchase directly from Dell. Under this policy, you may return to
Dell products that you purchased directly from Dell for a credit or a refund of the purchase
price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories: Unless you have a separate agreement with Dell,
all hardware, accessories, peripherals, parts and unopened software still in its/their sealed
package, excluding the products listed below, may be returned within twenty-one (21) days
from the date on the packing slip or invoice.
Exclusions from the foregoing return policy:
• New PowerEdge™, PowerConnect™, and PowerVault™ products (excluding
PowerVault 160T tape libraries) may be returned within thirty (30) days from the date
on the packing slip or invoice, except that new PowerEdge™ SC servers and n series
products purchased from the Small and Medium Business Sales Division may only be
returned within fourteen (14) days from the date on the packing slip or invoice.
• Application software or an operating system that has been installed by Dell may not be
returned unless you return the entire computer under the 21-day return policy, if
applicable to your purchase (if not applicable to your purchase, you may not return
application software or an operating system).
• Non-defective third party and Dell-branded software, peripheral, electronics and
accessory products (for example: televisions, printers, projectors, MP3 players, PDAs,
battery chargers, un-preinstalled third party software, wireless cards/access
points/routers), including but not limited to those sold by or through Dell's "Software
& Peripherals" or "Electronics & Accessories" groups, may be returned within twenty-
one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%)
return fee may be deducted from any refund or credit.
• Dell | EMC storage products, EMC-branded products, Unisys-branded products,
PowerVault™ 160T tape libraries, enterprise software, non-Dell branded enterprise
products, software and/or software licenses, or any non-Dell customized hardware
and/or software product(s) may not be returned at any time.
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All
reconditioned or refurbished PowerEdge, PowerConnect, and PowerVault products may be
returned within thirty (30) days from the date on the packing slip or invoice. All other
reconditioned or refurbished Dell-branded hardware products and parts may be returned
within fourteen (14) days of the date on the packing slip or invoice.
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