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Troubleshooting processors – Dell PowerEdge C6100 User Manual

Page 126

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126

Troubleshooting Your System

Troubleshooting Processors

CAUTION:

Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.

1 Turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

2 Remove the system-board assembly. See "Removing a System-Board

Assembly" on page 61.

3 Ensure that each processor and heat sink are properly installed.

See "Installing a Processor" on page 68.

4 Install the system-board assembly. See "Installing a System-Board

Assembly" on page 62.

5 Reconnect the system to the electrical outlet, and turn on the system and

attached peripherals.

6 If the problem persists, turn off the system and attached peripherals, and

disconnect the system from the electrical outlet.

7 Remove the system-board assembly. See "Removing a System-Board

Assembly" on page 61.

8 Remove processor 2. See "Removing a Processor" on page 66.
9 Install the system-board assembly. See "Installing a System-Board

Assembly" on page 62.

10 Reconnect the system to the electrical outlet, and turn on the system

and attached peripherals.

If the problem persists, the processor is faulty. See "Getting Help" on
page 143.

11 Turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

12 Remove the system-board assembly. See "Removing a System-Board

Assembly" on page 61.

book.book Page 126 Thursday, March 4, 2010 4:38 PM