ClearOne MAXAttach IP User Manual
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Chapter 2: Getting Started 5
PROVISIONING THE MAX IP PHONE
There are two methods available for configuring your MAX IP phone:
• The first method, called TFTP Provisioning, provisions the phone automatically when it is plugged into the network.
This method uses a DHCP server to assign the phone minimal IP information so that it can access the network,
including an IP address, gateway, subnet mask, and TFTP server address. A TFTP server is then used to automatically
upload firmware (when new firmware is available) and provisioning information to the phone, so that it is ready to make
a call after it has completed the booting sequence.
• The second method, Web Portal Provisioning, allows the user to configure the phone via a Web Portal associated
with the phone in combination with the phone’s keypad. Each phone can be fully provisioned using this method,
however, each component of the phone’s settings must be manually entered. Consequently, this can be a very time-
consuming process depending on the number of phones to be setup.
Keypad Setup is another method for setting up a limited number of options using the phone’s keypad. The MAX IP’s
phone extension and IP Address are a couple examples that can be setup using the phone’s keypad which are usually
handled via TFTP or Web Portal Provisioning.
By default, the MAX IP is configured for automatic provisioning and assumes the IT administrator has correctly
configured the DHCP and TFTP servers on the phone network. When a large number of phones are to be provisioned,
the automatic method using the TFTP server is recommended; otherwise use the Web Portal method when only a few
phones are to be provisioned.
CONFIGURING THE IP ADDRESS
Before any other provisioning can be done, you must first configure the host IP address and the Subnet Mask of the
MAX IP phone. These must be known in order to provision the phone through the Web Portal. These settings are usually
obtained automatically from the DHCP Server, however, they can also be assigned manually if the host IP address is to
be a static IP Address (se e Keypad Setup, page 28).
CONFIGURING THE DHCP SERVER
When configuring a DHCP server for use with the MAX IP phone, the following parameters should be assigned:
• IP Address
• Subnet Mask
• Gateway IP Address
• TFTP Server IP Address
• DNS Server IP Address
• Secondary DNS Server IP Address
• DNS Domain
The IP Address and Subnet Masks are defined by DHCP option 1.
The Gateway IP Address is defined by DHCP option 3.
The TFTP server is defined first by DHCP option 66. If this is undefined, then the MAX IP examines the siaddr parameter
in the DHCP ACK packet. If this is not defined, then the hostname parameter in the DHCP ACK packet is used.
The DNS server IP address is defined by DHCP option 6.
The secondary DNS server IP address is defined by DHCP option 6.
The DNS domain is defined by DHCP option 15.