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Metrohm 940 Professional IC Vario ONE/SeS/PP/Prep 3 User Manual

Page 118

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940 Professional IC Vario ONE/SeS/PP/Prep 3 (2.940.1530)

Problem

Cause

Remedy

Deaerate the high-pressure pump (see
Chapter 3.21, page 54)
.

Baseline increasing
strongly.

Suppressor – Reduced
capacity.

Regenerate the suppressor (see Chapter
5.12.3.2, page 90)
.

SPM – Reduced capacity.

Regenerate the SPM (see Chapter 5.12.3.2,
page 90)
.

SPM – Reduced capacity.

Regenerate the SPM .

Chromatograms
have poor resolution

Separation column –
Diminished separating effi-
ciency.

Regenerate the separation column (see
Chapter 5.18.4, page 103)
.

Replace the separation column (see "Con-
necting the separation column", page 61)
.

Extreme spread of
the peaks in the
chromatogram.
Splitting (dual
peaks)

Capillary connections –
dead volume in the system.

Check the capillary connections (see Chapter
3.2, page 14)
(use PEEK capillaries with an
inner diameter of 0.25 mm between the injec-
tion valve and detector).

Guard column – Dimin-
ished efficiency.

Replace the guard column (see Chapter
3.22, page 57)
.

Separation column – Dead
volume at the column
head.

Install the separation column in the oppo-
site flow direction (if permitted by the leaf-
let) and rinse into a beaker.

Replace the separation column (see "Con-
necting the separation column", page 61)
.

Precision problems -
the measured values
are highly scattered.

Injection valve – Sample
loop.

Inspect the installation of the sample loop (see
"Optional: Exchanging the sample loop",
page 28)
.

Sample – There are gas
bubbles in the sample.

Use the sample degasser .

Sample – The rinsing vol-
ume is too small.

Increase the rinsing time (see Chapter 5.16,
page 99)
.

Injection valve – Defective.

Request Metrohm Service.

MCS – The vacuum is too
low.

Check the connectors. If they are OK:

Contact Metrohm Service.