Rockwell Automation 6180 Industrial Computers - Manual (Page 165)

System Troubleshooting 15–5
Publication 6180-6.0
If there is a problem running new software:
√
Does the software have a hardware requirement that is not present?
√
Are you using an authorized copy of the software? Some copies of
software will not work.
√
Did the software install correctly? Re–install the software.
√
Are you following the software’s instructions. Refer to the user
manual.
If there is a problem with an add–in board:
√
Is the board installed and configured correctly? Recheck jumper and
other configuration settings.
√
Are any cables correctly installed?
If the board is an ISA board (not Plug and Play) refer to the following
suggestions:
√
If the board uses an interrupt, run BIOS Setup and set the interrupt
used by the ISA board to Used by ISA Card (refer to the Processor
Board User Manual provided with the 6180 Computer). In the
advanced BIOS menu, select the Plug and Play configuration
subscreen and then select the use Setup Utility option. If that does not
work, try the Use ICU option.
√
If the board uses memory between 80000H and 9FFFFH, run BIOS
setup and set conventional memory to 512K.
√
If the board uses memory between C8000H and DFFFH, run BIOS
setup and enable shared memory for the appropriate memory space.
If incorrect characters are displayed or are distorted:
√
Are the display contrast and brightness controls properly adjusted?
Refer to the operating system containing the video driver for setup
functions.
√
Is the video cable / card properly installed?
√
Is the monitor compatible with the selected video mode?
√
If using the integrated display, swing the chassis away from the bezel
and check the connection to the display.