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Support services – Rockwell Automation 1771-ACNR15 CONTROLNET ADAPTER MODUL User Manual

Page 53

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Publication 1771-6.5.124 – August 1997

At Allen-Bradley, customer service means experienced
representatives at Customer Support Centers in key cities throughout
the world for sales service and support. Our value-added services
include:

Technical Support

SupportPlus programs

telephone support and 24-hour emergency hotline

software and documentation updates

technical subscription services

Engineering and Field Services

application engineering assistance

integration and start-up assistance

field service

maintenance support

Technical Training

lecture and lab courses

self-paced computer and video-based training

job aids and workstations

training needs analysis

Repair and Exchange Services

your only “authorized” source

current revisions and enhancements

worldwide exchange inventory

local support

Support Services

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