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Monitoring storage, Safely shutting down, Monitoring alerts – Western Digital My Book Live Duo User Manual User Manual

Page 55: Flashing icon and balloon alert

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MY BOOK LIVE DUO

USER MANUAL

MANAGING YOUR DRIVE WITH WD QUICK VIEW – 49

Monitoring Storage

Hover your cursor over the WD Quick View icon to display the Drive name, storage capacity
used, temperature within the drive, and RAID status (Healthy, Failed, Rebuilding).

If you have a USB Drive attached to My Book Live Duo, the drive information also displays in
this area.

Safely Shutting Down

One of the recommended ways to safely shut down your My Book Live Duo drive is to use
the WD Quick View icon.

Note: Another preferred method is to use the dashboard. (See “Reboot/Shutdown”

on page 68.) If the unit does not shut down using either recommended
method, see “I am having trouble safely shutting down the My Book Live
Duo?” on page 130.

1. Select Shut Down on the WD Quick View submenu to display the WD SmartWare Shut

Down screen.

2. Enter the administrator’s password or leave blank and then click the OK button. The

drive shuts down.

Monitoring Alerts

Flashing Icon and Balloon Alert

On both Windows and Mac systems, the WD Quick View icon flashes to indicate the drive
may be overheated or about to fail. In Windows, a balloon alert displays as well.

Note: If the drive overheats, power it down and let it cool for 60 minutes. Power it

back on, and if the problem persists, contact WD Support.

Important: Before shutting down, ensure that no files are being transferred to or from

the device. Check the LED on the front of the drive to make sure it is not
blinking. Blinking indicates that the unit is processing information (for
example, backing up or transferring files).

WARNING! Do not unplug the drive during shutdown.