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Western Digital My Book Live Duo User Manual User Manual

Page 137

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MY BOOK LIVE DUO

USER MANUAL

TROUBLESHOOTING – 131

I am having trouble safely shutting down the My Book Live Duo? (continued)

If the LED is solid green (indicating the drive is idle) or blue (indicating the drive is on
standby), the drive is ready to shut down.

1. Disconnect the Ethernet cable.

2. Unplug the power cable.

• If the LED is white (may look somewhat violet), the firmware is being updated. DO

NOT ALLOW POWER TO BE LOST TO YOUR DEVICE as this could corrupt the
firmware in the drive and cause data loss. Loss of power may also cause the device
to become unaccessible.

• If the LED is any other color, wait for it to turn green. If it does not turn green, consult

“Checking the Front Panel LED” on page 12.