Western Digital My Book Live Duo User Manual User Manual
Page 103
MY BOOK LIVE DUO
USER MANUAL
ACCESSING YOUR MY BOOK LIVE DUO REMOTELY – 97
3. Enable or disable remote access and check the connectivity status of your
My Book Live Duo device. The possible connectivity states include:
•
Disabled—User has not selected the Enable Remote Access check box.
•
Ready—User has not added a mobile device or has not registered for a web access
account yet.
•
Retrieving Information
—Retrieving remote access connectivity status.
•
Failed—My Book Live Duo device could not establish a remote access connection
with the mobile device or web access account.
•
Connecting—My Book Live Duo device is trying to connect to a mobile device or a
registered web access account. Please wait.
•
Connected—This is a direct, peer-to-peer connection, the desired state for better
performance.
•
Connected (Relay connection established)—The My Book Live Duo drive attempts
to configure the network to allow direct connections whenever possible. Some
networks do not support the UPnP protocol, which the My Book Live Duo device
uses for those configurations. If you desire a direct connection instead of a relay,
consult your router operating guide to determine UPnP compatibility.
Additionally, some ISPs implement "double-NATing," which renders your router's IP
address unreachable for direct connection (port forwarding). In this situation, consult
your ISP for alternatives to enable port-forwarded connections.
4. Select a connection option from the drop-down menu. The possible connection options
include:
•
Automatic—Establishes a direct connection between your device and the router
using UpnP. If the connection cannot open the ports on the router, a relay
connection is established.
•
Manual—Establishes a connection through the two selected ports. If ether port is
unavailable, a relay connection is established. If you select the Manual connection
option, identify the External Port for Port 1 and Port 2. Options for Port 1 are 80 or
1024 - 65535. Options for Port 2 are 443 or 1024 - 65535. For additional
information about creating a Manual connection, see Knowledge Base Answer ID
8526.