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Western Digital WD Black2 Dual Drive Quick Install Guide User Manual

Wd service and support, Accessing online support, Contacting wd technical support

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WD Black

2

Dual Drive Quick Install Guide | 1

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or e-mail support service at http://support.wd.com. If the
answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.

Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD technical
support. E-mail support is free for the entire warranty period and our extensive
knowledge base is available 24/7. To help us keep you informed of new features and
services, remember to register your product online at https://www.wd.com/register.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these
topics:

„

Downloads

- Download drivers, software, and updates for your WD product.

„

Registration

- Register your WD product to get the latest updates and special

offers.

„

Warranty & RMA Services

- Get Warranty, Product Replacement (RMA), RMA

Status, and Data Recovery Information.

„

Knowledge Base

- Search by keyword, phrase, or answer ID.

„

Installation

- Get online installation help for your WD product or software.

„

WD Community – Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.

United States/North America

English

800.ASK.4WDC (800.275.4932)

Spanish

800.832.4778

Asia Pacific (toll free where available) +800.6008.6008

Asia Pacific (non toll free)

+65.6848.6008

Japan

00 531 650442/ 0120 994 120

Australia & New Zealand

+800.2275.4932

South America

http://support.wd.com/contact

Europe (toll free*)

00800.27549338

* Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom

Europe (non toll free)

+31.880062100

Russia

8 10 8002 335 50110

Middle East

0031.880062100

ENG

Endeavor_QIG.book Page 1 Wednesday, October 23, 2013 2:17 PM