beautypg.com

Sensaphone 800 User Manual

Page 121

background image

Appendix B: Troubleshooting

119

3.

The

Model

800

will

not

answer

the telephone for Callback

Acknowledgement.

4.

The

Model

800

recites

the

alarm

message

or

Status

Report

over

the

telephone,

but

is silent at the installation site.

5.

The

Model

800

and

telephone

answering

device

(sharing

the

same

line)

answer

incoming calls simultaneously.

You did not allow the telephone to ring

10

times.

Note:

If

the

TAD

(telephone

answer

-

ing

device)

is

disabled,

the

telephone

rings

ten

times before the Model 800 answers. If the

TAD

is

enabled,

you must call the unit and

let the line ring once, then hang up, wait

ten seconds and call back again within 30

seconds.

The

local

voice

mute

feature

is

in

effect.

The

Model

800’s

number

of

Rings

Until

Answer is set to equal the number of rings set

for the telephone answering device.

When

calling

the

Model

800,

and

the

TAD

is

disabled, allow the telephone to ring 10 times.

Refer

to

Chapter

6,

Section

6.1.3,

and

Chapter

4,

Section

4.6.3.

Deactivate local voice mute.

Refer

to

the

programming

steps

in

Chapter

4,

Section 4.9.

Change

the

number

of

Rings

Until

Answer

for

the Model 800.

Refer

to

Chapter

4,

Section

4.5.