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Problem cause solution, Communications / dial-out – Sensaphone 800 User Manual

Page 119

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Appendix B: Troubleshooting

117

Problem

Cause

Solution

1.

The

Model

800

fails

to

dial

out.

a)

The

telephone

number

may

be

incorrectly

programmed.

b)

Tone

or

pulse

(the

current

dialing

method)

is

not

compatible

with

the

telephone line on which the Model 800 is

installed.

c)

Recognition

Time

is

too

long.

An

alert

condition does not remain in effect long

enough to become a valid alarm.

Recheck

programming

steps.

Refer

to

Chapter

4,

Section

4.2.1.

Switch from the current setting: from tone to

pulse, or from pulse to tone.

Refer

to

Chapter

4,

Section

4.3.

Reprogram

Recognition

Time.

Set

the

Recognition

Time

to

the

minimum

duration

required to create a valid alarm. If possible,

test the new setting by deliberately creating an

alert condition.

Refer

to

Chapter

5,

Section

5.3.

Communications

/ Dial-out: