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Serving search results to users, Document overview – Google Search Appliance Getting the Most from Your Google Search Appliance User Manual

Page 9

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Google Search Appliance: Getting the Most from Your Google Search Appliance

Introduction

9

Serving Search Results to Users

When users search for information, the Google Search Appliance returns a single set of search results
that are integrated from different types of sources. Results are ranked based on relevancy. The
following figure shows a set of search results that are integrated from sources including an intranet, two
content management systems, and a file share.

You can effectively provide universal search by just using the Google Search Appliance’s built-in features
(see “Built-In Search Experience Features” on page 32). However, the Google Search Appliance provides
many capabilities and features that—when used—enable you to enhance universal search and the
search experience for your users.

For more information about enhancing the search experience, refer to “Using Features to Enhance the
Search Experience” on page 31.

Document Overview

The following table lists the major topics in this document. To read about a specific topic, refer to the
section listed in the table.

Topic

Described in Section

Planning a universal search solution for your enterprise

“Planning” on page 10

Installing a Google Search Appliance and configuring it to
communicate with other computers on your network

“Setting Up” on page 12

Crawling your enterprise content and creating a search index

“Crawling and Indexing” on
page 16

Customizing the way the search appliance presents search and
results to users

“Search Experience” on page 31

Basic features of the Google Search Appliance

“Essentials” on page 61