Search experience, Using features to enhance the search experience, Chapter 5 – Google Search Appliance Getting the Most from Your Google Search Appliance User Manual
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Google Search Appliance: Getting the Most from Your Google Search Appliance
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Chapter 5
Search Experience
Chapter 5
Using Features to Enhance the Search Experience
A user’s search experience is based on accessing the Google Search Appliance to enter a search and
receive results. The Google Search Appliance provides many built-in features that ensure a satisfactory
search experience for users. For a list of these features, refer to “Built-In Search Experience Features” on
page 32.
However, the Google Search Appliance comes with many features that you can use to enhance the
user’s search experience, especially the way in which the search appliance returns results. Ways that
you can enhance the search experience include:
•
“Forcing Specific Documents to the Top of Search Results” on page 34
•
“Suggesting Alternative Search Terms along with Results” on page 36
•
“Grouping Search Results by Topic” on page 37
•
“Displaying Expert Profiles with Search Results” on page 41
•
“Restricting Search Results” on page 45
•
“Controlling Automatic Searching of Synonyms” on page 47
•
“Influencing Results Rankings” on page 48
•
“Segmenting the Index” on page 50
•
“Providing User Results” on page 52
•
“Enabling User Alerts” on page 53
•
“Displaying Translations of Search Results” on page 54
•
“Showing Document Previews in Search Results” on page 54
•
“Customizing the User Interface” on page 56
The framework that you use for enhancing the search experience is the front end (see “Using Front
Ends” on page 33).
After you deploy one or more search experiences, you can use the advanced search reporting feature
(see “Setting Up Advanced Search Reporting” on page 60) to gather feedback about how users are
searching, You can use this feedback to refine and enhance the search experience.