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Apple Newton Connection Utilities (for Windows) User Manual

Page 91

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When I synchronize or export information, I don’t see all the data transferred to my
computer files.

m Check that you have selected all the fields of information that you want

transferred in the Field Map window. If some fields are not selected, their
data is not transferred. See “Changing a Field Map” in Chapter 10, “Setting
Advanced Options.”

When I synchronize, some data appears duplicated in my files.

m Check for slight differences in the information. If the Newton Connection

Utilities detect differences, you may have set it up to maintain information
by setting conflict resolution options.

I can’t set a custom date range.

m Make sure you’ve selected Custom from the Dates pop-up menu. See

“Changing the Date Range” in Chapter 10, “Setting Advanced Options.”

When I transfer calendar items that represent repeating meetings, I only see meetings in
the future, not meetings already past.

m Some types of calendar applications don’t support ongoing meetings, so if

you transfer repeating meetings to the computer, they may be treated as
many separate meetings instead of a repeated occurrence of a single event.
To prevent an infinite amount of ongoing meetings being transferred, a
limit is set for how many meetings are transferred. For example, if a daily
repeating meeting is transferred, a month’s worth of meetings are set up on
the computer. Meetings that occurred in the past are generally not
exported, unless the number of meetings has been set in a date range.

Information on my Newton Notepad doesn’t look the same when I transfer the
information to my computer.

m Some information in your Newton Notepad may not translate directly to an

application on your computer and vice versa. See “Working With
Translators” in the Appendix.

m Ink text, drawings, and shapes are converted to asterisks when exported to

a file on your computer. The asterisk shows the location of the original
item. If the file is imported to the Newton device again, the original items
will not appear in place of the asterisks.

91

Troubleshooting