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Problems establishing a connection, Problems backing up and restoring information – Apple Newton Connection Utilities (for Windows) User Manual

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Problems establishing a connection

I can’t establish a serial connection from my Newton device.

m Check that your cables are connected properly. See “Connecting a Newton

Device to Your Computer” in Chapter 1, “Getting Started.”

m Make sure you’ve selected the correct type of connection on your

computer. See “Preparing Your Computer” in Chapter 1.

m Make sure you’ve selected the correct type of connection on your Newton

device. See “Preparing Your Newton Device” in Chapter 1.

m If you can’t establish a connection or the connection drops unexpectedly,

check the communication speed set for your computer. Some computer
hardware cannot support the Newton Connection Utilities default
connection speed (38400 baud). See the Readme file that was installed
with the Newton Connection Utilities software for more information about
solutions to this problem.

I can’t select menu commands or click buttons in the Newton Connection Utilities
window.

m Most menu commands and buttons are dimmed in the Newton Connection

Utilities until you establish a connection from your Newton device. See
“Establishing a Connection” in Chapter 1, “Getting Started.”

Problems backing up and restoring information

I can’t create a backup file.

m Make sure your Newton device is connected to your computer and you’ve

selected the correct type of connection on your computer. See Chapter 1,
“Getting Started.”

m Make sure you’ve selected the correct type of connection on your Newton

device. See “Preparing Your Newton Device” in Chapter 1.

m Make sure you’ve established a connection from your Newton device.

See “Establishing a Connection” in Chapter 1.

m Make sure you have enough disk space on your hard disk for the

backup file.

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Chapter 12