Toshiba Equium 8000 S-D - Manual (Page 74)

User's Manual Product Support C-1
Version
1
Last Saved on 22/09/00 09:50
Equium 8000 User's Manual – C-APEND.DOC – ENGLISH – Printed on 22/09/00 as AC_800UK
Appendix C
Product Support
If you need further assistance
If you have followed the recommendations in this guide and are still
having problems, you may need additional technical assistance.
Before you call
Since some problems may be related to the operating system or the
program you’re using, it’s important to investigate other sources of
assistance first. Try the following before contacting Toshiba:
Y Review the troubleshooting information in your Windows operating
system documentation.
Y If the problem occurs while you are running a program, consult the
program’s documentation for troubleshooting suggestions. Contact
the software company’s technical support group for their assistance.
Y Consult the dealer from whom you purchased your computer and/or
program. Your dealer is your best source for current information.
Toshiba's Bulletin Board Service
Toshiba's Bulletin Board Service (BBS) is available 24-hours a day, and is
free of charge to anyone with a PC and a modem. From Toshiba’s BBS,
you can download files and obtain other useful information to keep your
computer running at peak performance.
Be sure you set your modem to Toshiba’s BBS protocol:
Data Bits: 8
Parity: None
Stop Bits: 1
Toshiba BBS addresses
Analogue number: +49 941-7807-999
ISDN1: +49 941-7810500
ISDN2: +49 941-7813131
Internet BBS: www.toshiba-tro.de
Toshiba Europe internet/World Wide Web address
http://www.toshiba-teg.com