Toshiba Equium 8000 S-D - Manual (Page 68)

User's Manual If Something Goes Wrong 4-9
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1
Last Saved on 22/09/00 09:50
Equium 8000 User's Manual – 04CHAP.DOC – ENGLISH – Printed on 22/09/00 as 04_800UK
4. Double-click the device to display its properties.
The Properties dialog box has tabs to view different kinds of
information. Most devices have at least these three tabs:
N The General tab provides basic information about the device.
N The Resources tab lists the resources assigned to the device. If you
have a device conflict, it is shown in the Conflicting device list.
N The Drivers tab displays the drivers being used by the device.
For further information about Device Manager, refer to Windows Help.
Fixing device-related problems
If you don’t have a hardware conflict, but think your problem relates to
one of the computer’s devices, the first thing to do is run the Power On
Self Test (POST). This test confirms that the factory-installed devices
connected to the computer are working. It includes testing the memory,
disk drives, display, and any additional devices you may have connected
to the system.
Running POST
The POST runs automatically when you turn on the computer. If the POST
verifies that all components connected to the system are functional, the
computer beeps once, then starts Windows.
If the POST fails
If the POST fails, the computer does one of the following:
Y Stops updating the memory counter and does not proceed to display
information or messages.
Y Beeps once but displays no new messages.
Y Displays random characters and does not function normally.
Y Displays an error message.
Turn off the computer and make sure all optional devices are connected
properly and turned on. Then, turn on the computer and run the test
again. If the test fails a second time, you have demonstrated that you
can reproduce the problem. Contact a trained technician.
Other circumstances
The computer normally beeps at the conclusion of a successful Power On
Self Test. If the system speaker is set to Disabled, this beep will not occur.
If the speaker is turned on (enabled) and the POST completes but you
don’t hear a beep, the speaker may be faulty. Though this does not
affect the computer’s operation, you may wish to contact your Toshiba
authorised service representative and have it repaired.
If the POST is successful but the operating system doesn’t load, refer to
Problems when you turn on the computer. If all seems correct, treat this
problem as a hardware error and contact your service representative.