Auto call distribution (acd) settings, Draft 1 – Aastra Telecom 9480i Series User Manual
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Administrator Level Options
3-30
41-001160-03, Rev 00, Releaes 2.4
IP Phone Administrator Guide
Auto Call Distribution (ACD) Settings
Parameter in
Aastra Web UI
Parameters in
Configuration Files
Description
Auto Available
acd auto available
Enables or disables the use of the ACD Auto-Available
Timer.
For more information on this feature, see
Call Distribution (ACD) (for Sylantro Servers)”
Auto Available Timer
acd auto available timer
Specifies the length of time, in seconds, before the IP
phone status switches back to “available.”
For more information on this feature, see
Call Distribution (ACD) (for Sylantro Servers)”
Draft 1
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