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Troubleshooting, Search – Sony SVL24145CXB User Manual

Page 501

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VAIO User Guide

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How to Use

Troubleshooting

Hardware

Apps

Network / Internet

Backup / Recovery

Security

Peripheral Devices

Others

What should I do if the mouse pointer does not

move?

If the pointer does not move while an app is running, press the

Alt+F4 keys to close the

app.

If you cannot close the app using the

Alt+F4 keys, press the (Windows) key and I

key and then select

Power and Restart to restart your VAIO computer.

If your VAIO computer does not restart, press the

Ctrl+Alt+Delete keys, select

(

Shut down) in the lower right corner of the computer screen, and then select Restart

to restart your computer.

If the problem persists, press and hold down the (Power) button for more than four

seconds to turn off the computer.

Performing this procedure may cause loss of unsaved data.

Avoid using any wireless devices that exchange radio signals on the 2.4 GHz band near

your wireless mouse. These devices may create radio interference, causing the mouse to

stop working properly.

Do not place metal furniture or objects near your VAIO computer or wireless mouse, as

this may create radio interference, causing the mouse to stop working properly.

© 2013 Sony Corporation

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