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Printing quality problems – Samsung ML-4512ND-XAA User Manual

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Printing quality problems

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6. Troubleshooting

Loose toner

• Clean the inside of the machine.

• Check the paper type and quality.

• Remove the imaging unit and then, install a new one.

If the problem persists, the machine may require repair. Contact a service representative.

Character voids

Character voids are white areas within parts of characters that should be solid black:

• If you are using transparencies, try another type of transparency. Because of the composition of transparencies,

some character voids are normal.

• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

• The paper may not meet paper specifications.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

• The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.

• The imaging unit may be defective. Remove the imaging unit and install a new one.

If the problem persists, the machine may require repairing. Contact a service representative.

Condition

Suggested Solutions

A

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