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Technical support, Product returns – Vaisala HMP110 User Manual

Page 64

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User's Guide ______________________________________________________________________

62 __________________________________________________________________ M211060EN-E

Problem or Message

Likely Causes and Solutions

Any check sum error is active.

For example:


- Program flash check sum

error

- Parameter flash check sum

error

Internal error. Perform the following steps:

1. Return the probe to factory settings using the

FRESTORE command. Check again.

2. If the error is still active, contact Vaisala

technical support.

Technical Support

For technical questions, contact the Vaisala technical support by e-mail at

[email protected]

. Provide at least the following supporting

information:

- Name and model of the product in question

- Serial number of the product

- Name and location of the installation site

- Name and contact information of a technically competent person who

can provide further information on the problem.

Product Returns

If the product must be returned for service, see

www.vaisala.com/returns

.

For contact information of Vaisala Service Centers, see

www.vaisala.com/services/servicecenters

.

This manual is related to the following products: