PowerTap Pro - Manual (Page 42)

42
Warranty and Technical Support
If you find a problem you cannot solve yourself or
with the help of your dealer, try one of the support
options listed below. In most cases problems can
be resolved via one of these channels with a
minimum of downtime.
Web site: http//:www.power-tap.com
E-Mail: [email protected]
Phone: 1-800-783-7257
Fax:(608)274-1702
Warranty
Graber Products warrants its Powertap products
against defects in manufacturing and workmanship
for a period of one year, beginning at the date of
purchase, or from the date of manufacture in the
absence of a proof of purchase. In the event of a
warranty issue, Graber will repair or replace the item
at its discretion. Graber Products is not responsible
for any indirect or consequential costs or damages
associated with the warranty of the product. Our
products are not covered under warranty in cases
exhibiting signs of abuse, improper maintenance or
installation, crash, using the product with
non-compatible components, or using the product
for purposes for which it was not designed. This
warranty is also void if the product has been
modified from its original form, including changes in
aesthetics, serial numbers or logos. Graber is not
responsible for basic hub maintenance, such as
re-packing bearings and bearing adjustments.
Warranty Procedures
If it appears that a Powertap component is not work-
ing properly, please take the time to inspect and
troubleshoot the system as best as possible. In
many instances, solutions may be as simple as
replacing a bearing or adjusting a sensor. Often
small parts can repaired at the shop, instead of the
longer and more expensive option of sending the
unit back for repair. If you feel the need to warranty
your Powertap, please return your product through
the channel that you purchased it from or contact
Graber Products, Inc. at 1-800-783-7257.
WARRANTY AND TECHNICAL SUPPORT