HP Insight Management Agents - Manual (Page 8)

A Troubleshooting ....................................................................................153
Insight Management Agents for servers issues..........................................................................153
Inability to perform remote reboot on a server from the Management Console.........................153
When attempting to browse to Web-Enabled System Management software on port 2381, the
system is not accessible because of an invalid password.......................................................154
Known browser issues.......................................................................................................154
SNMP community string issues...........................................................................................155
Management Agents for servers for Windows issues.............................................................156
Installation issues........................................................................................................156
Cannot manage an HP 32-Bit SCSI-2 controller...........................................................156
Insight Manager cannot manage a system......................................................................156
Cannot delete the CPQMGMT.CPL file when uninstalling or upgrading..............................156
Insight Manager issues.....................................................................................................156
Device not manageable ..............................................................................................156
A majority of buttons for the device are disabled.............................................................157
Missing NIC information..............................................................................................157
Missing drive array physical drive information.................................................................157
Disk Subsystem button disabled in the Disk Storage window.............................................157
SCSI Adapter button is disabled....................................................................................157
Disk Subsystem button is missing in the Disk Storage window............................................158
No SNMP traps or alarms received...............................................................................158
Problems using thresholds and SNMP address-specific security..........................................158
Problems if the address 127.0.0.1 is not added to SNMP host list.......................................159
Missing ProLiant Storage System information ..................................................................159
ASR POST failure reported............................................................................................159
Management Agents for Servers...................................................................................159
Other problems...............................................................................................................159
Tape device error detected by Windows backup.............................................................159
Management Agents for servers for NetWare issues.............................................................160
Inability to change any values on the managed system or to mark errors as corrected..........160
No SNMP traps or alarms received for NetWare............................................................160
System restart to disk-based utilities fails for NetWare......................................................160
Inability to view Web pages on the NetWare server........................................................160
Problem using disk imaging software..................................................................................160
Global unique identifiers are the same for all devices when using disk imaging software on
servers.......................................................................................................................160
Glossary..................................................................................................162
Index.......................................................................................................164
8 Contents