HP Insight Management Agents - Manual (Page 72)

Select any of the physical drives from the Mass Storage submenu to display more information about
the drive. The following information can be displayed:
•
Status displays the status of the physical drive. The following values are possible:
OK - The drive is functioning properly. ◦
◦ Unconfigured - Indicates the drive is present, but is not part of any logical drive
configuration.
◦ Threshold Exceeded - Indicates that the drive has a threshold exceeded error and should
be replaced.
◦ Predictive Failure - Indicates that the drive has a predictive failure error and should be
replaced.
◦ Failed - The drive is no longer operating and should be replaced.
◦ Unknown - The physical drive cannot be monitored at this time. This may be due to:
– The device driver for this drive may have been unloaded.
– The logical drive may have failed and been deactivated by the operating system. In
this case, the last known status was OK.
– The Storage Agent does not recognize the drive. You may need to upgrade your
software.
•
Action displays the action that is required for this drive. The following values are valid:
Replace Drive - Replace this drive. If the drive condition is Failed, check the Predictive
Indicators, Problem Indicators, and Failure Indicators for a possible cause of the failure. ◦
◦ No Action Required - The drive is operating normally and no action is required.
•
Capacity displays the size of the physical drive.
•
Model displays a description of the physical drive. The text depends on the manufacturer of
the drive and the drive type.
If a drive fails, note the model to identify the type of drive necessary for replacement.
•
Firmware Version displays the physical drive firmware version number. Make sure that you
have the most recent version of the firmware because older versions may not support all of
the newest features.
•
Serial Number displays the serial number assigned to the physical drive. This value is based
upon the serial number as returned by the SCSI inquiry command but may be modified due
to space limitations. This item can be used for identification purposes.
•
Service Hours displays the current number of hours of service (the number of hours that a
physical drive has been spinning) since the drive was stamped. The drive was stamped when
it left the factory.
For example, if the Current Service Hours value is 604, the drive has been operating for 604
hours. If an error occurred at 499 Service Hours, it occurred after 499 hours of service.
•
S.M.A.R.T. Support indicates whether or not the SCSI physical drive supports S.M.A.R.T. The
possible values are:
◦ Available - This drive supports predictive failure monitoring.
◦ Not available - Predictive failure monitoring is not available for this drive.
◦ Unknown - The Storage Agents cannot determine if the drive supports predictive failure
monitoring. You may need to upgrade your driver or Storage Agents.
NOTE: A value of Unknown indicates that the agents are unable to determine this information
from the physical drive.
72 Agent information