HP 120 Color Copier User Manual
Page 41
Chapter 6Troubleshoot your unit
37
HP Color Copier
Paper does not get picked up
from the input tray.
If the unit has run out of paper, or there are only few
sheets remaining, load more paper in the input tray. If
you have paper in the input tray, remove it, tap the
stack against an even surface, and then reload it. To
continue your job, press ENTER.
Parts of original do not appear
or are cut off.
Is your original positioned correctly? Check the
location of your original.
Does your original fill the margins? If the image or
text on your original fills the entire page without
leaving a margin, use the Fit to Page feature.
Is the original larger than the paper size in the input
tray?
- Verify that you are copying to the same size
paper as the original. This problem is most
common when trying to copy a legal-size
original onto letter-size paper.
- Verify that you have selected the proper paper
size for your project. Make sure that you have
loaded the correct paper size in the input tray
and that the input tray is properly installed.
Are the paper guides positioned correctly? The
paper guides should be close to the edges of the
paper in the input tray, but must not bend the
paper. Remove the paper, move the left guide all the
way to the left, insert the paper, move the front
guide to the correct position for the paper you are
using, and move the left guide to the edge of the
paper.
Problems copying a gray or
pastel original
Do you have the Lighter/Darker and Color Intensity
features adjusted correctly? Use the Lighter/Darker
and Color Intensity buttons to make adjustments.
Several pages advance at the
same time.
Is the paper loaded correctly in the input tray?
Make sure the input tray is not overfilled. The paper
must fit within the guides. Make sure the guides do
not inhibit how the paper moves.
Remove the stack of paper, and then tap the stack
on a hard, even surface. Fan the stack, replace the
stack in the input tray, and then push it back into
place.
Issue
What You Should Do
Cam.book Page 37 Friday, February 25, 2000 11:32 AM