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Clean the document-lid backing, Print a self-test report, Work with print cartridges – HP 120 Color Copier User Manual

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Chapter 5—Maintain the unit

HP Color Copier

Clean the document-lid backing

Minor debris can also accumulate on the white document-backing located underneath

the unit’s lid. Keep this backing clean so that it does not slow down performance or

affect the accuracy of special features such as Fit to Page and Clone.
1

Turn off the unit, unplug the power cord, and raise the lid.

2

Clean the white document-backing with a soft cloth or sponge slightly moistened

with a mild soap and warm water.

3

Wash the backing gently to loosen debris; do not scrub the backing.

4

Dry the backing with a chamois or soft cloth.

CAUTION

Do not use paper-based wipes as these may scratch the backing.

5

If this does not clean the backing well enough, repeat the previous steps using

isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to

remove any residual alcohol.

Print a Self-Test Report

The Self-Test Report indicates whether the unit is operating properly.
1

Press Menu.

2

Press 2, and then press 2 again.
The unit prints a report, which contains the following:
•

Product information: Have this information available if you need to call

HP Customer Care for assistance.

•

Print-cartridge test patterns: The left patterns are for the black cartridge; the

right patterns are for the color cartridge. If there are gaps in the lines, clean the

print cartridges (for more information, see “Clean the print cartridges”).

•

Print-cartridge fill patterns: If any of the lines are not solid (that is, they contain

gaps or streaks), one of the cartridges may be low on ink. Replace the

appropriate cartridge, and perform another self-test.

•

Margin indicators: The lines on each side, the top, and the bottom of the page

show the print margins.

Work with print cartridges

The print cartridges have microscopic nozzles that can clog when exposed to the air for

more than a few minutes. The unit is designed to prevent nozzles from drying out when

it is idle and when it is turned off using the ON button located on the front panel.
A print cartridge that is not used for long periods of time can also clog, resulting in a

noticeable decrease in print quality. To unclog the nozzles, clean the print cartridges. For

more information, see “Clean the print cartridges.”

Cam.book Page 24 Friday, February 25, 2000 11:32 AM