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HP 120 Color Copier User Manual

Page 37

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Chapter 6—Troubleshoot your unit

33

HP Color Copier

Next time, place originals in

same direction in feeder. Press

Enter to continue.

You placed your legal-size originals in the ADF in the

vertical (portrait) position, and you turned your letter-

or A4-size originals sideways. When copying a mixture,

place them vertically in the ADF. For more

information, see “Process legal- or mixed-size

originals.”

Legal size supports only black

copy, reduction allowed. Press

Enter to continue.

You tried to make a color copy of a legal-size original.

Your unit only supports black-and-white copying of

legal-size originals. Press ENTER, and then press

START COPY-Black.

Reload document, and then

restart job.

Your unit cannot load the original from the ADF.

Remove the original, make sure it does not have any

staples, paper clips, or bent edges, and make sure that

it is of a recommended paper type. Reload the original

in the ADF, and then restart the job.

Memory full; press Enter.

There is probably a paper jam. Clear the jam. For more

information, see “Clear a paper jam.”

Press Enter to align cartridges. If you have installed new print cartridges or removed

and reinserted a cartridge, you must align them to

ensure excellent print quality. After you insert a

cartridge, press ENTER.

Out of paper: Load paper, and

then press Enter.

Do you have paper in the input tray? Load paper, and

make sure there is only one type of paper in the input

tray.
Is the back door off? If you removed the back door to

clear a paper jam, replace it.

Paper jam: Clear jam, and then

press Enter.

Paper is jammed in the unit. Clear the jam. For more

information, see “Clear a paper jam.”

Error: Incorrect [black or

color] cartridge installed.

• Did you install the correct cartridge? You may have

installed the wrong type of print cartridge. Remove

it, and replace it with the correct type of cartridge.

For more information, see “Order print cartridges.”

• Is the print cartridge installed correctly? One or

both of the print cartridges is not installed or is

installed incorrectly. Remove and reinsert the

cartridges, making sure to snap them into their

holders.

• Did you remove the protective tape from the print

cartridge? Gently remove both the green pull tab

and blue tape covering the nozzles on the print

cartridge.

Message

What You Should Do

Cam.book Page 33 Friday, February 25, 2000 11:32 AM