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Troubleshoot your unit – HP 120 Color Copier User Manual

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Chapter 6—Troubleshoot your unit

31

6

Troubleshoot your unit

This section provides procedures and tips for resolving issues that you may encounter

while working with your HP Color Copier.

Clear a paper jam

Follow these steps to clear a paper jam.
•

If the paper has jammed where it enters the unit, take the edge of the paper, and

gently pull the paper out the front of the unit.

•

If the paper has crumpled and jammed in the back of the unit, unlock and remove

the back door. Gently pull the paper out of the rollers. Replace and lock the back

door.

•

If the paper has jammed where it exits the unit, grasp the leading edge of the paper,

and pull the paper out through the output tray.

NOTE

If you turned the unit off before clearing the paper jam, turn it back on, and then

restart your copying job.

Cam.book Page 31 Friday, February 25, 2000 11:32 AM