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Os boot problems flowchart – HP ProLiant DL580 G3 Server User Manual

Page 159

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Troubleshooting

159

OS boot problems flowchart

Symptoms:

• Server does not boot a previously installed operating system
• Server does not boot SmartStart

Possible Causes:

• Corrupted operating system
• Hard drive subsystem problem

Item Refer

to

1

HP ROM-Based Setup Utility User Guide
(

http://www.hp.com/servers/smartstart

)

2

"POST Problems ("POST problems flowchart" on page

157

)"

3 •

"Hard Drive Problems"

Controller documentation

4

5 •

"Loose Connections (on page

149

)"

"CD-ROM and DVD Drive Problems"

Controller documentation

6

Server user guide or setup and installation guide, located on the
Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

7 •

"Operating System Problems"

"Contacting HP Technical Support or an Authorized Reseller"

8 •

"Hardware Problems"

Server maintenance and service guide, located on the

Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

9

"General Diagnosis Flowchart (on page

152

)"

" HP Insight Diagnostics (on page

136

)"