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Service notifications, Loose connections – HP ProLiant DL580 G3 Server User Manual

Page 149

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Troubleshooting

149

• Did you recently add or remove hardware or software? If so, did you

remember to change the appropriate settings in the server setup utility, if
necessary?

• Has the server exhibited problem symptoms for a period of time?
• If the problem occurs randomly, what is the duration or frequency?

To answer these questions, the following information may be useful:

• Run HP Insight Diagnostics (on page

136

) and use the survey page to view

the current configuration or to compare it to previous configurations.

• Refer to your hardware and software records for information.

Service notifications

To find out the latest service notifications, refer to the HP website
(

http://www.hp.com/products/servers/platforms

). Select the appropriate server

model, and then click the Documentation link on the product page.

Loose connections

Action:

• Be sure all power cords are securely connected.
• Be sure all cables are properly aligned and securely connected for all external

and internal components.

• Remove and check all data and power cables for damage. Be sure no cables

have bent pins or damaged connectors.

• If a fixed cable tray is available for the server, be sure the cords and cables

connected to the server are correctly routed through the tray.

• Be sure each device is properly seated.
• If a device has latches, be sure they are completely closed and locked.
• Check any interlock or interconnect LEDs that may indicate a component is

not connected properly.