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Diagnostic steps, Start diagnosis flowchart, Charts do not pro – HP ProLiant DL580 G3 Server User Manual

Page 150

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150

HP ProLiant DL580 Generation 3 Server User Guide

If problems continue to occur, remove and reinstall each device, checking the

connectors and sockets for bent pins or other damage.

Diagnostic steps

To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start diagnosis flowchart (on page

150

)," and

follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page

152

)." The General diagnosis flowchart is a generic

troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.

The available flowcharts include:

Start diagnosis flowchart (on page

150

)

General diagnosis flowchart (on page

152

)

Power-on problems flowchart (on page

154

)

POST problems flowchart (on page

157

)

OS boot problems flowchart (on page

159

)

Server fault indications flowchart (on page

161

)

The number contained in parentheses in the flowchart boxes corresponds to a
table with references to other detailed documents or troubleshooting instructions.

Start diagnosis flowchart

Use the following flowchart to start the diagnostic process.

Item Refer

to

1

"General diagnosis flowchart (on page

152

)"

2

"Power-on problems flowchart (on page

154

)"

3

"POST problems flowchart (on page

157

)"

4

"OS boot problems flowchart (on page

159

)"