HP Photosmart C4344 All-in-One Printer - Manual (Page 225)

Solution 5: Check the power supply
Solution: Check the power supply.
To check the power supply
1. Make sure the power cord is firmly connected to both the product and the power
adaptor. Plug the power cord into a power outlet, surge protector, or power strip.
1 Power connection
2 Power cord and adaptor
3 Power outlet
2. Make sure the product is turned on.
3. If the product is not receiving electrical power, connect it to another power outlet.
4. Turn off the product and reset it by disconnecting the power cord.
5. Wait five seconds, and plug in the power cord.
6. Turn on the product.
7. Try to scan again.
Cause: The product was not properly connected to a power supply or needed to be
reset.
If this did not solve the issue, try the next solution.
Chapter 14
222 Troubleshooting
T
roub
les
hoot
ing