HP Photosmart C4344 All-in-One Printer - Manual (Page 213)

If this did not solve the issue, try the next solution.
Solution 3: Make sure the telephone company supports faxing over the Internet
Solution: Check with your telephone company to make sure their Internet phone
service supports faxing. If they do not support faxing, you will not be able to send and
receive faxes through the Internet.
Cause: Your telephone company did not support faxing over the Internet.
The fax log report shows an error
Solution: Review the following table for information on the error codes in the Fax
Log report. This information can help you troubleshoot any problems you encounter
when using the fax features of the product. The table also indicates which codes are
specific to Error Correction Mode (ECM). If the same error appears repeatedly, try
turning off ECM.
Error code Error definition
(223 Error Correction Mode)
224 One or more received pages might not be
readable.
225-231 There is a feature incompatibility with the
sending fax machine.
232-234
(235-236 Error Correction Mode)
237 The telephone connection was lost.
238
(239-241 Error Correction Mode) The sending fax machine sent an unexpected
communication.
242 The sending fax machine is attempting to
receive instead of send.
243-244
(245-246 Error Correction Mode) The sending fax machine prematurely ended
the session.
247-248
(249-251 Error Correction Mode) There was a communication error with the
sending fax machine.
252 Telephone line conditions were too poor to
receive a fax.
253 The sending fax machine attempted to use an
unsupported page width.
281
(282 Error Correction Mode)
283-284
(285 Error Correction Mode)
286 The telephone connection was lost.
Chapter 14
210 Troubleshooting
T
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