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HP StorageWorks 2300 Disk System User Manual

Page 106

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106

Troubleshooting

Temperatur

e is over

limit

Critical

none

Critical
Temp is

>54.5º

C

A fan is faulty. Check status and
correct.
Airflow is obstructed; vents are

blocked.
One or more slots are empty.
Power supply is faulty. Check
status and correct.
Room temperature is too high. If
ambient temperature cannot be

reduced in a reasonable time, turn
off product to prevent shortened
life.
Temperature sensor is faulty.

Compare temperature reported by
peer BCC.

Major

Warning

none

Non-

critical
Temp is

>36º C

Temperature sensors are on the BCC and
are independent of power supplies.

Investigate temperature warnings
immediately, before power supplies sense
critical temperature and turn off.

Temperature
is under limit

Critical

none

Critical
Temps

<9.5º C

– Room temperature is too low.
– Temperature sensor is faulty.

Compare temperature reported by
peer BCC.

Major
Warning

none

Non-
critical
Temps

<15.5º C

Voltage is
over limit

Critical

none

Critical

Power supply is faulty. Check
status and correct.

Major
Warning

none

Non-
critical

Voltage is
under limit

Critical

none

Critical

Either power supply is faulty.
Check status and correct.

Major
Warning

none

Non-
critical

Peer BCC

status,
temperature
and voltage

are Not
Available

Major

Warning

none

Both

BCCs:
Non-
critical

Firmware on BCC A and BCC B are

different versions.

none

Not

Available

Internal bus is faulty. Contact HP

technical support to replace
midplane.

Table 12.

Troubleshooting Table (Continued)

Problem

Description

HW Event

Category

LED

State

STM

Status

Probable Cause/Solution