beautypg.com

9 disaster recovery operations, 10 troubleshooting, 11 support and other resources – HP XP P9500 Storage User Manual

Page 5

background image

Logical path maintenance........................................................................................................86

Modifying data-transfer time threshold .................................................................................86
Deleting logical paths ........................................................................................................87
Deleting the Cnt Ac-J relationship ........................................................................................87

Managing power-off for systems and network devices .................................................................88

When power stops unexpectedly.........................................................................................88

When power is removed from primary or secondary system................................................88
When power is removed from network relay devices .........................................................88

Powering-off systems intentionally.........................................................................................88

Powering-off the primary or secondary system...................................................................89
Powering-off primary and secondary systems at the same time............................................89

Powering-off network relay devices.......................................................................................89

9 Disaster recovery operations .....................................................................91

Overview..............................................................................................................................91
General recovery procedures...................................................................................................91

Preparing for recovery .......................................................................................................91
Preparing for file and database recovery .............................................................................91
Switching host operations to the secondary site .....................................................................92
Reversing copy direction from secondary to primary sites .......................................................92
Resuming host operations at the primary site ........................................................................93

Recovery for 3 Cnt Ac-J data centers.........................................................................................93

Recovery for 3 Cnt Ac-J DC cascade configuration.................................................................93

Recovery when the primary site fails................................................................................93
Recovery when the intermediate site fails..........................................................................94
Recovery when the primary-intermediate path fails.............................................................95

Recovery for 3 Cnt Ac-J DC multi-target configuration..............................................................95

Recovery for 3 Cnt Ac-J/Cnt Ac-S data centers and 3 Cnt Ac-J data centers....................................97

Recovery for 3 Cnt Ac-J/Cnt Ac-S DC cascade configuration ...................................................97
Recovery for 3 Cnt Ac-J/Cnt Ac-S DC multi-target configuration ...............................................98

Recovering from primary site failure ................................................................................98
Recovering from primary and secondary site failure (3DC multi-target).................................99

Recovery in a delta resync configuration...............................................................................99

Problems with pair status during delta resync recovery.....................................................100

Recovery in a 2DC configuration ......................................................................................101

Recovery for configurations with Cnt Ac-J/Business Copy...........................................................102

10 Troubleshooting....................................................................................103

General troubleshooting........................................................................................................103
Troubleshooting logical paths ................................................................................................105
Troubleshooting by suspension type .......................................................................................107
Troubleshooting hardware problems affecting pairs...................................................................108
Troubleshooting with RAID Manager ......................................................................................108
Service information messages (SIMs) ......................................................................................120
Miscellaneous troubleshooting................................................................................................121

Delta resync operation......................................................................................................121
Suspension among journals ..............................................................................................121

11 Support and other resources...................................................................123

Contacting HP......................................................................................................................123

Subscription service..........................................................................................................123
Documentation feedback..................................................................................................123

Related information...............................................................................................................123

HP websites....................................................................................................................124

Conventions for storage capacity values..................................................................................124
Typographic conventions.......................................................................................................124

Contents

5