HP XP Racks - Manual (Page 71)

Corrective action Description Status
The external system port is recognized. Check
external system settings and the physical Processing was retried because of an abnormal
reply; however, processing was stopped because
of timeout. Timeout
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
Check the volume’s status in the external system
and take any necessary corrective action. An external volume is mapped, but you cannot
access the volume in the external system. Device check error
Format the volume if it is not formatted.
Check the volume’s status in the external system
and take any necessary corrective action. The external volume has become inaccessible. Medium error
Format the volume if it is not formatted.
Troubleshooting path errors for specific storage systems
Storage system-specific recovery information is provided for the following errors:
•
External device setting changed
•
Illegal request
•
Cannot detect port
HP XP7 Storage Storage System
Description and corrective actions Path Status
External device setting
changed •
LU path settings may have been changed by LUN Manager. Either change the settings back
to the values used when the volume was mapped, or perform the Delete Volume and then
Add Volume operations using External Storage.
• The volume’s access attribute may have been changed by Data Retention. If the volume is
protected by the access attribute, release the protection.
Illegal request or • If the volume is a pair volume, it may be protected because of the pair status. If this is the
case, change the pair status or delete the pair.
Response error
•
The volume’s access attribute may have been changed by Data Retention. If the volume is
protected by the access attribute, release the protection.
Cannot detect port • There is a problem with connection to the external storage system. The possible causes are:
- Fibre cable connection. Make sure the fibre cable is connected correctly.
- Fiber Channel port settings. The setting of the topology may not match between the external
port and the target port. Make sure that the Fibre Channel ports are set properly using LUN
Manager.
- Switch settings. If the external storage system is connected through switches, make sure
that the switch settings are correct.
•
LUN security may have been enabled by LUN Manager. If so, disable it.
Troubleshooting path errors for specific storage systems 71