Avoiding duplicate notification – HP OpenView Storage Management Appliance and Software User Manual
Page 82
Monitoring the SAN
66
Storage Management Appliance Software User Guide
User Properties The setup of user properties includes options that determine if a
user is allowed to receive event notifications and the type they receive—e-mail
and/or e-mail pager. Other options can filter the notifications a user receives by
severity level and time of day.
Note:
An SMTP server must be specified before the Storage Management Appliance
can send e-mail notifications. See “
” on page 38 for more
information.
User properties take priority over any notification settings. For example,
notification settings could specify that a user receive notification messages for
three event types of severity type Warning. The system does not send those
messages if the user property allowing notification is not selected or the property
specifying delivery of Warning type messages is not selected. Be sure a user has
the appropriate user properties selected before you attempt to designate that
person as a recipient of standard e-mail or e-mail pager notification. See
“
Enabling User Properties for Notification
” on page 67 for detailed information.
Avoiding Duplicate Notification
The HSG Element Manager and Command View EVA have their own notification
features that can be used to directly notify people or other hosts of an HSG or
HSV event. It is possible to have both the Storage Management Appliance and the
element managers send notification messages for one of these events.
To avoid duplicate notification, you need to select one of the following options.
■
Receive notification directly from the HSV or HSG element managers. Set up
or maintain direct notification settings for the element managers and do not
set up the Storage Management Appliance for notification of these events.
■
Receive notification through the Storage Management Appliance. Set up the
Storage Management Appliance for notification of HSV and HSG events and
do not set up the element managers for direct notifications.