beautypg.com

Solve common windows problems – HP LaserJet M4345 Multifunction Printer series User Manual

Page 239

background image

Solve common Windows problems

Error message:

"General Protection FaultException OE"

"Spool32"

"Illegal Operation"

Cause

Solution

Close all software programs, restart Windows, and try again.

Select a different printer driver. If the device PCL 6 printer
driver is selected, switch to the PCL 5 or HP postscript level
3 emulation printer driver, which can be done from a
software program.

Delete all temp files from the Temp subdirectory. Determine
the name of the directory by opening the AUTOEXEC.BAT
file and looking for the statement "Set Temp =". The name
after this statement is the Temp directory. It is usually C:
\TEMP by default, but can be redefined.

See the Microsoft Windows documentation that came with
the computer for more information about Windows error
messages.

ENWW

Solve common Windows problems

227