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Conventions for storage capacity values, Hp technical support, Subscription service – HP StorageWorks XP Remote Web Console Software User Manual

Page 104: Hp websites

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In the Storage section, click Storage Software and then select a product.

Conventions for Storage Capacity Values

HP XP storage systems use the following values to calculate physical storage capacity values (hard
disk drives):

1 KB (kilobyte) = 1,000 bytes

1 MB (megabyte) = 1,000

2

bytes

1 GB (gigabyte) = 1,000

3

bytes

1 TB (terabyte) = 1,000

4

bytes

1 PB (petabyte) = 1,000

5

bytes

HP XP storage systems use the following values to calculate logical storage capacity values (logical
devices):

1 KB (kilobyte) = 1,024 (2

10

) bytes

1 MB (megabyte) = 1,024 or 1,024

2

bytes

1 GB (gigabyte) = 1,024 or 1,024

3

bytes

1 TB (terabyte) = 1,024 or 1,024

4

bytes

1 PB (petabyte) = 1,024 or 1,024

5

bytes

1 block = 512 bytes

HP Technical Support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Subscription Service

HP recommends that you register your product at the Subscriber’s Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.

HP Websites

For additional information, see the following HP websites:

http://www.hp.com

http://www.hp.com/go/storage

104 Support and Other Resources