Obtain electronic support, Hp support by phone, Before you call – HP OFFICEJET 4500 User Manual
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Obtain electronic support
To find support and warranty information, go to the HP Web site at. If prompted, choose your country/region, and then click Contact HP for
information on calling for technical support.
This Web site also offers technical support, drivers, supplies, ordering information and
other options such as:
•
Access online support pages.
•
Send HP an e-mail message for answers to your questions.
•
Connect with an HP technician by using online chat.
•
Check for software updates.
You can also obtain support from the Toolbox (Windows) or HP Utility (Mac OS X), which
provide easy, step-by-step solutions to common printing problems. For more information,
see Toolbox (Windows) or HP Utility (Mac OS X).
Support options and availability vary by product, country/region, and language.
HP support by phone
'The phone support numbers and associated costs listed here are those in effect at time
of publication and are applicable only for calls made on a land line. Different rates may
apply for mobile phones.
For the most current HP list of telephone support numbers and call costs information, see
During the warranty period, you may obtain assistance from the HP Customer Care
Center.
NOTE: HP does not provide telephone support for Linux printing. All support is
provided online at the following web site: Click the Ask a
question button to begin the support process.
The HPLIP Web site does not provide suppport for Windows or Mac OS X. If you are
using these operating system.
This section contains the following topics:
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•
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After the phone support period
Before you call
Call HP support while you are in front of the computer and the HP All-in-One. Be prepared
to provide the following information:
•
Model number (located on the label on the front of the device)
•
Serial number (located on the back or bottom of the device)
Chapter 7
70
Solve a problem