HP Virtual Connect Enterprise Manager Software User Manual
Page 89
Cannot access VC Domain from Virtual Connect Manager after a data migration has
been performed
If, after performing data migration, you are running Virtual Connect Manager and try to access a
VCEM-managed VC Domain, the following error message appears:
VC Domain locked by Virtual Connect Enterprise Manager
To resolve this issue:
1.
Go to the CMS and invoke the MS-DOS command box.
2.
Change directory into the
3.
Run either of the following CLI commands:
•
>vcem -updatevcmdesc
•
>vcem -uvcm
You can then verify the correct message appears by browsing into the Virtual Connect Managers that gave
the incorrect message so as to validate the problem has been corrected.
Cannot manage a VC Domain when VC module failover is taking place
VCEM cannot create a VC Domain Group or add a VC Domain to a VC Domain Group when a backup
VC module is discovered or if a failover of a VC module occurred in a redundancy environment. The following
error message appears:
"The VC Domain [VC Domain Name] cannot be managed by VCEM. A possible cause
is that the current state of the VC Domain is unknown. Verify HP Systems Insight
Manager (HP SIM) is referencing the primary VC Module. If not, run HP SIM
discovery to update the reference."
To correct this issue, perform an HP SIM discovery on the Onboard Administrator IP address associated with
the VC module and perform the VCEM operation again.
VC Domain displays Missing External Manager lock status
If the VC Domain displays a status of Missing External Manager lock icon, the external manager lock has
either been suspended or removed.
To correct this issue with a VC Domain, remove the VC Domain from VC Domain Group, break the external
manager lock and release these MAC, WWN, and serial number address ranges as follows:
1.
Telnet in to the Virtual Connect Manager using an SSH connection such as SSH
Administrator@
xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the VC Domain IP address.
2.
To determine the username of the external manager account, from the Virtual Connect Manager command
prompt, enter show external-manager. For this example, assume the user name returned was xyz.
3.
To disable the account, from the Virtual Connect Manager command prompt, enter
set external-manager Username=xyz Enabled=false
.
If VC Domain firmware is 2.0x or later, perform the following:
•
To remove the account and release the VC Domain from VCEM control, from the Virtual Connect Manager
command prompt, enter
remove external-manager Username=xyz mactype=
MacStart=<> MacEnd=<> wwnType=
WwnEnd=<> serverIdType=
serverIdEnd=<>
NOTE:
“-quiet” is an option to suppress user confirmation prompts. This option is useful for scripting
operations. This option is available for VC firmware 2.0x or later for the disable account, remove the
account, and release ranges commands.
For more information, see the
HP Virtual Connect Manager Command Line Interface User Guide.
Troubleshooting
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