HP Virtual Connect Enterprise Manager Software - Manual (Page 90)

VC Domain displays Configuration Mismatch status
If the VCEM data does not match the data from the VC Domain, then the Configuration Mismatch icon
appears. This might happen when either the user suspends the external manager lock and then modifies the
VC Domain, or adds or removes VC Modules from rear-enclosure interconnect bays.
To correct this issue, see Resynchronizing a VC Domain with Configuration Mismatch .
VC Domain displays Connectivity failure status
The Connectivity failure icon might appear if any of the following occur:
•
Connection timeout, network problems, Virtual Connect Ethernet Modules physically not available, or
enclosure problem
•
Virtual Connect Manager failover
•
VC Domain firmware update
•
Virtual Connect Ethernet Module IP address change.
To correct this issue, perform any of the following:
•
Ethernet VC modules are not physically available anymore or there is a connection timeout or network
problems between VCEM and VC Ethernet modules.
To correct this issue, verify the Ethernet VC Modules are still available and that there are no
network-related issues with the Virtual Connect Manager. From the command line at the VCEM server,
ping the VC Domain IP.
For information on enclosure problems, see Enclosure has a hardware failure and must be replaced .
•
In a redundant environment, the failover between active and standby Virtual Connect module is taking
place.
To correct this issue:
1. Verify that the failover between the active and standby Virtual Connect module is taking place.
2. Wait a few minutes until the failover completes, and then try again.
3. Log into the Virtual Connect Manager (https://). A status of Active Virtual Connect
Manager not at this IP address might appear.
4. You must also rediscover the Onboard Administrator related to this VC Domain again by selecting
HP SIM menu Options
→Identify System or Options→Discovery.
•
Verify firmware update is in progress and wait a few minutes until update is completed.
Log into the Virtual Connect Manager (https://), and then to verify the VC Domain
firmware status, click Domain Settings
→Firmware Management.
•
Run an HP SIM discovery to identify the new VC Domain IP address and perform the operation again.
If you perform an operation that changes the VC Domain status to Connectivity failure, VCEM will check
the connectivity using the information from HP SIM nodes after the operation completes.
•
Remove the VC Domain from VC Domain Group, and run the HP SIM discovery task to identify the new
VC Domain IP address.
Break the external manager lock, and then release these MAC and WWN address ranges as follows:
1. Telnet in to the Virtual Connect Manager using an SSH connection such as SSH
Administrator@
xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the VC Domain IP address.
2. To determine the username of the external manager account, from the Virtual Connect Manager
command prompt, enter show external-manager. For this example, assume the username
returned was xyz.
3. To disable the account, from the Virtual Connect Manager command prompt, enter set
external-manager Username=xyz Enabled=false
.
90 Troubleshooting VCEM