HP Virtual Connect Enterprise Manager Software - Manual (Page 88)

The HP Virtual Connect has lost its login credentials for the HP Onboard
administrator (OA). The OA may have been replaced or reset to factory defaults.
To ensure proper operation, these credentials must be reestablished.
When Onboard Administrator credentials are provided, an error message appears stating that the credentials
are not valid. This situation can occur when:
•
Onboard Administrator is replaced or reset to factory default settings.
•
The clear vcmmode command was executed in the Onboard Administrator CLI.
•
The VC Ethernet modules were temporarily replaced by another BladeSystem c-Class interconnect
module.
To resolve this issue:
1. Select the affected VC Domain, and put it into VC Domain Maintenance.
2. Log in to Virtual Connect Manager. Wait to be prompted for new Onboard Administrator credentials.
NOTE: You must have domain privileges to log in to Virtual Connect Manager.
3. Provide the Onboard Administrator credentials, and then follow the Virtual Connect Manager instructions.
4. In Virtual Connect Manager, restart all servers with server profiles that present a Pending status.
5. Verify that the servers are operating correctly.
6. Access VCEM, and complete VC Domain Maintenance.
Unable to add VC Domain to a VC Domain Group
If the VC Domain is not the same as the VC Domain configuration group, then you might not be able to add
the VC Domain to the VC Domain Group. To correct this issue, verify that the VC Domain meets the
requirements for adding a VC Domain to a VC Domain Group. For more information, see
Requirements for
adding a VC Domain to a VC Domain Group .
Also, a VC Domain might fail to add to the VC Domain Group for the following reasons:
•
Network issues
•
Invalid IP address
•
Insufficient credentials permission
•
Another VCEM external manager exists
To correct this issue:
•
Verify that you can ping from the command line of the VCEM server and log in the Virtual Connect
Manager using the browser.
•
In a redundant environment, verify if the failover between an active and standby VC module occurs. If
so, wait until the failover completes and then perform rediscovery of Onboard Administrator associated
to the VC module.
•
VCEM requires Virtual Connect Manager credentials with full privileges to communicate to Virtual
Connect Module.
•
Access the Virtual Connect Manager CLI:
Telnet in to the Virtual Connect Manager using an SSH connection such as SSH
Administrator@
xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the VC Domain IP address.
1.
2. To determine the username of the external manager account, enter show external-manager
in the Virtual Connect Manager Command User Interface. The status of the external manager name
appears.
For more information, see the HP Virtual Connect Command Line Interface User Guide.
Unable to add an unconfigured VC Domain to a VC Domain Group
If you are unable to add an unconfigured server to a VC Domain Group, verify that the VC Domain meets
the requirements for adding a VC Domain to a VC Domain Group. For more information, see
Requirements
for adding a VC Domain to a VC Domain Group .
88 Troubleshooting VCEM