HP LaserJet 6L Pro Printer - Manual (Page 54)

52 Chapter 4 - Troubleshooting EN
Vertically-aligned black streaks
or smears appear on
successive pages. The toner cartridge may be
damaged.
The printer may need cleaning.
Replace cartridge if
maintenance procedures do
not improve print quality. See
chapter 3, “Managing toner
cartridges.”
See “Cleaning your printer”
in this chapter.
Horizontally aligned black
streaks or smears appear. The toner cartridge may not be
installed properly.
The toner cartridge may be
defective and need replacing.
Printer may need repair.
Remove the cartridge and
reinsert it. See chapter 1,
“Installing the toner
cartridge” for installation
information.
The toner cartridge may still
be under warranty. See
“HP LaserJet toner cartridge
warranty” in appendix A.
See the support pages at the
front of this manual for
support options.
Light character shadows or
repetitive marks appear on the
page.
The printer may need cleaning.
If you are using transparencies,
they may not meet
HP’s specifications.
The paper’s texture may be too
coarse.
The toner cartridge may be
damaged, causing a repetitive
black flaw on every printout.
The toner cartridge’s
photosensitive drum may have
been overexposed to bright
light, causing repetitive defects
(usually a fuzzy black area).
See “Cleaning your printer”
in this chapter.
Try using different
transparencies.
Try changing to a paper with
a smoother finish.
Replace the toner cartridge.
See “Accessories and
supplies information” in
appendix A or
"Specifications" in appendix
C.
Replace the toner cartridge.
See “Accessories and
supplies information” in
appendix A.
Problem Cause(s) Solution(s)