HP LaserJet 6L Pro Printer - Manual (Page 49)

EN Solving printer problems 47
Solving printer problems
Use the following table to help pinpoint and solve printer problems .
Symptom Possible Cause(s) Solution(s)
The printer is not responding
after “print” is selected in the
software. The printer is paused. Resume printing from the Print
Manager.
The printer is in Manual Feed
mode (data light blinking). Press and release the control
panel button.
The parallel cable between the
printer and the computer is not
connected properly. Disconnect and reconnect the
parallel cable between the
printer and the computer.
The parallel cable is defective. If possible, attach your cable to
another system and print a job
that you know works. You may
also try using a different
parallel cable (IEEE-1284).
The wrong printer was
selected in your software. Check your software’s printer
selection menu to see if you
selected the HP LaserJet 6L
Pro printer.
The software for your printer is
not configured for the correct
printer port. Check your software’s printer
selection menu to make sure it
is accessing the correct printer
port.
If your computer has more
than one parallel port, make
sure the parallel cable is
connected to the correct port.
The power cord is not
connected to the printer or the
power source is not active. Check the power cord
connection and the power
source. Try a different outlet.
See the important warning on
powerstrip, page 12.
The printer is connected to a
switchbox that is not setup
correctly. Check the switchbox setting.
Try connecting the printer
directly to the computer. The
switchbox may be defective.