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Troubleshooting, Solving common problem, 4 troubleshooting – HP LaserJet 6L Pro Printer User Manual

Page 43

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Solving common problem 41

4

Troubleshooting

Solving common problem

This chapter helps you solve common problems you may experience
while using your printer. If you cannot resolve a problem, contact the
HP Customer Care Center for assistance. Phone numbers are listed
on the support pages at the front of this manual.

Printing a self-test page

A self-test page can be useful in identifying your printer’s
configuration and to ensure that your printer is working properly.

To print a self-test page

1

Make sure that the Ready light is on and all other lights are off. If
necessary, wake up the printer by briefly pressing and releasing
the control panel button.

2

Now briefly press and release the control panel button again. The
Data light will come on and the Ready light will blink. Please wait
for a self-test page to print.

If the self-test page does not print, try the following:

1

Ensure that paper is loaded in the printer.

2

Check the printer indicator lights to determine the status of your
printer. (See “Solving Printer Problems” later in this chapter.)

3

Contact the HP Customer Care Center for assistance. (See the
support pages at the front of this manual for support options.)